All your questions about moharaz answered in one place

Account verification is mandatory on moharaz — it confirms each player's identity and keeps the account secure. Once verified, you can make withdrawals and claim birthday bonuses and other special offers. It also helps prevent multiple accounts and identity fraud. Access to the site is strictly prohibited for anyone under 21, which is enforced through verification.

On moharaz, a National ID card (NID) is the most accepted document for verification. A valid passport or driving licence can also be submitted. Clear photos of both the front and back of each document are required. Blurry, cropped, or expired documents are not accepted. A selfie held next to the document may also be requested.

Yes, this is very important. The name registered on your moharaz account must exactly match the name on your bKash, Nagad, Rocket, or bank account used for transactions. A name mismatch can cause withdrawals to be blocked or account verification to be rejected. Enter the correct name at the time of registration.

moharaz uses SSL encryption to keep all personal information secure. Documents submitted for verification are used solely to confirm identity and are never shared with third parties. You can read the Privacy Policy for full details on how your information is collected and stored.

Verification is usually requested at the time of your first withdrawal after registration. However, moharaz may request additional verification at any time — during large withdrawals, suspicious activity, or when claiming a promotion. Having your documents ready in advance speeds up the process and avoids delays when withdrawing.

No. Each player is allowed only one moharaz account. Opening multiple accounts from the same person or the same device is a direct violation of the Terms and Conditions. If detected, all accounts involved will be closed and any deposited funds may be forfeited. If you already have an old account, contact support before opening a new one.

First, make sure your username and password are correct — also check that Caps Lock is off. Clear your browser cache and cookies and try again. If the problem continues, use the "Forgot password?" option on the moharaz Login page. If that doesn't work either, contact 24/7 live chat — the support team will resolve it quickly.

A username is generally between 6 and 15 characters and may only contain English letters, numbers, and underscores. A password must be at least 8 characters long; using a mix of uppercase and lowercase letters and numbers makes it stronger. Avoid easily guessable passwords such as 123456 or your own name.

Click the "Forgot password?" link on the login page. Enter your registered email or mobile number and an OTP will be sent to you. After verifying the OTP, you can set a new password. If you no longer have access to that email or number, contact support directly and verify your identity.

When you log in from a new device, moharaz may request OTP verification for security. Enter the code sent to your email or mobile and you will be able to access your account. Your balance, bonuses, and history all sync automatically, so everything from your old device will be visible on the new one.

Roulette is quite straightforward — a spinning wheel contains numbers 1 to 36 and a 0 (in European Roulette). You can bet on any number, a colour (red/black), odd/even, or a group of numbers. Betting on a specific number pays more but has lower odds. Beginners are better off starting with red/black or odd/even bets.

In live dealer games, real dealers from studios such as Evolution, Pragmatic Play Live, and Ezugi deal cards or spin the roulette wheel live on camera. You watch everything on screen and place bets at the same table as other players. Results happen in real time with no computer algorithm — that is the main draw of live casino.

Yes, moharaz's live casino is fully supported on mobile. A stable internet connection (Wi-Fi or 4G) is needed for a good experience. Close background apps to keep the video stream smooth and use the latest version of your browser. The UI is arranged separately for smaller screens.

Yes, both Teen Patti and Andar Bahar are available on moharaz. Teen Patti is also known as three-card poker — it is played with three cards and the best combination wins. Andar Bahar is even simpler: one card is placed on the table and you bet on whether Andar (left) or Bahar (right) will receive a card of the same value. Both games are popular across South Asian culture.

Yes, moharaz is available for both Android and iOS. The moharaz App can be obtained through official channels. Android users can also get the moharaz APK file from the official source. It is not safe to download from any third-party site.

If the connection drops, your game state is saved on the moharaz server. When you reconnect, you can continue from exactly where you left off. However, in live dealer games, some bets may be settled according to the applicable rules. If this happens quickly, contact support with a screenshot.

First, clear your browser cache and cookies. In Chrome: Settings → Privacy and security → Clear browsing data → Cached images and files. Then reload the page. If you are using the app, close it completely and reopen it. Check that your internet connection is working, and update your browser or app if an update is available.

Yes, moharaz can be used fully in a mobile browser without installing the app. All games, payments, and account features work in the latest version of Chrome or Safari. Adding the homepage to your Home Screen via "Add to Home Screen" gives you a shortcut that works like an app.

To install an APK from an external source on an Android phone, go to Settings → Apps → Special app access → Install unknown apps and grant permission to your browser or file manager. Turn the permission off again after installation. Only install the moharaz APK from the official source — contact support if you run into any issues.

The minimum deposit on moharaz is ৳200 — this applies to all payment methods. Whether you use bKash, Nagad, Rocket, or bank transfer, depositing ৳200 is enough to start playing slots, live casino, or any game. Starting with a small amount makes it easy to find the games you prefer.

In most cases the balance is added within a few minutes. If it still hasn't appeared after 10–15 minutes, contact live chat or email support with a screenshot of the payment or the transaction ID. Include the exact amount, the payment method, and the time of the transaction. The support team will verify and resolve the issue promptly.

Log in to moharaz, go to the deposit section, and select Nagad. Enter the amount you want to deposit (minimum ৳200). The site will give you a Nagad number — send money to that number from your Nagad app or by dialling *167#. Once the transaction is successful, confirm it on moharaz by entering the transaction reference number.

On the deposit page, select bKash and enter the amount. moharaz will give you a bKash number. Open your bKash app or dial *247# and use the "Send Money" option to send the specified amount to that number. Save the reference number and submit it on moharaz — your balance will then be credited.

moharaz does not charge a separate fee on deposits. However, bKash, Nagad, Rocket, or bank transfer may apply their own "Send Money" charges as per the respective payment platform's rules. Check your payment provider's charges before making a deposit.