moharaz Terms and Conditions

moharazbet.cam (referred to hereafter as "moharaz" or the "platform") is an online gaming and sports betting service operated for Bangladeshi users. These terms and conditions apply to all services on the site, bonus offers, payment transactions, and the overall experience of members.

By accessing the site, opening an account, or using any service, the member is considered to have agreed to these terms, our Privacy Policy, and any other applicable policies. These terms are published in Bengali and apply to Bangladeshi users.

1.1 Effective Date of Terms

These terms take effect from the date they are published on the site. moharaz reserves the right to amend these terms at any time. Continued use of the service after amended terms are published on the site will be taken as acceptance of those changes.

1.2 Language and Communication

moharaz provides customer support in both Bengali and English. In the event of any conflict between the Bengali and English versions of the terms, the Bengali version will take precedence.

Each person must have a separate account to participate on the moharaz platform. At the time of registration, the member must provide accurate and complete information.

2.1 Registration Process

At the time of registration, name, mobile number, email address, and date of birth must be provided correctly. moharaz reserves the right to cancel any account created with false or incorrect information, and any bonuses held in that account may be forfeited.

2.2 One Account Policy

Each member may operate only one account. If a member is found to have multiple accounts, all of them will be closed and the balances and bonuses in those accounts may be cancelled. Opening multiple accounts using the same device, IP address, or payment method is prohibited.

2.3 Account Verification

moharaz may verify a member's identity at any time. If the required documents are not submitted within the specified time after a verification request, withdrawal requests may be put on hold. Some services may be restricted until verification is complete.

2.4 Login Security

The member is solely responsible for keeping their account password and login details confidential. The member is responsible for all activity that takes place on their account. If a password is lost or unauthorised access is suspected, the support team must be notified immediately.

All services on the moharaz platform are for individuals aged 21 or above only. If anyone under 21 opens an account or uses the service, it is a direct violation of these terms and that account will be closed immediately.

3.1 Age Verification

Age is verified through the date of birth provided at registration and identity documents submitted later. A national ID card (NID), passport, or other government-issued document may be required as proof of age.

3.2 Geographic Restrictions

Accessing the service from countries or regions where online gaming is prohibited is a violation of these terms. The member must ensure that using moharaz from their location is lawful.

moharaz currently accepts deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used.

4.1 Deposit Terms

• The minimum deposit amount is ৳200 (for each method).
• Deposits may only be made using a payment method registered in the member's own name.
• Deposits made through a third party are prohibited and such transactions may be returned.
• Successful deposits are generally credited to the account instantly.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Processing a withdrawal request generally takes 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held until verification is complete.
• Additional documentation may be requested for suspicious transactions.

4.3 Withdrawal Before Meeting Wagering Requirements

If a withdrawal is made while a bonus is active and before the wagering requirement is met, any active bonus and any winnings earned from that bonus will be forfeited. Only the member's own real balance may be withdrawn.

moharaz offers various types of bonuses and promotional offers. Each bonus has its own terms that must be read carefully before claiming.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. To withdraw this bonus, the bonus amount must be wagered 15 times. For example, on a ৳1,000 deposit with a ৳1,000 bonus, the balance will be ৳2,000 and the wagering requirement will be ৳1,000 × 15 = ৳15,000.

5.2 Other Promotions

• Weekly moharaz Reward: 30% of deposit, up to ৳5,000; wagering 18x; minimum deposit ৳200. This bonus can be claimed once per week on any deposit.
• Cricket Festival Bonus: 50% of deposit, up to ৳8,000; wagering 20x; minimum deposit ৳200. This bonus is available once per day on deposits made to cricket markets.
• Friday moharaz Fun: 40% of deposit, up to ৳6,000; wagering 15x; minimum deposit ৳200. This offer applies to one deposit on the last day of each week.
• Birthday moharaz Gift: up to ৳1,500; wagering 10x. Members with a verified account may claim this once a year during their birthday month.
• Refer a Friend, Earn with moharaz: up to ৳2,000; wagering 12x. After each successful referral, the referring member may claim this reward once.

5.3 Bonus Abuse

Any attempt to abuse or manipulate bonuses (such as using multiple accounts, fake referrals, or risk-free wagering through opposing bets) will result in the bonus being forfeited and the account may be closed.

Sports betting, casino games, live casino, and other gaming services are available on the moharaz platform. All games and betting markets operate under defined rules.

6.1 Bet Acceptance and Cancellation

Once a bet is confirmed, it generally cannot be changed or cancelled. moharaz reserves the right to cancel bets in the event of a technical error or unusual circumstances. moharaz will not be held responsible for incorrect odds or payouts resulting from software errors.

6.2 Sports Betting

For sports betting, the official result will be considered final. If a match or event is postponed, cancelled, or partially completed, the applicable betting rules will apply accordingly. The same policy applies to cricket (BPL, T20 World Cup, IPL), football, and other sports markets.

6.3 Maximum Payout

A maximum payout limit may apply to single or multi bets. This limit may vary by game and bet type, and the applicable limit for each market will be stated in that market's information.

moharaz reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• Registration with false or incomplete information.
• Fraudulent or unusual transactions on the account.
• Evidence of bonus abuse is found.
• The age limit requirement is not met.
• An order is received from a court or authority.

7.1 Member's Right to Close Their Own Account

A member may request to close their own account at any time via live chat or email. The opportunity to withdraw any withdrawable balance will be provided before the account is closed.

moharaz places great importance on protecting the privacy of members' personal information. Details on how member data is collected, stored, and used can be found in our Privacy Policy.

8.1 Data Collection and Use

Information collected during registration, transactions, and site use is used to verify members' identities, process payments, improve service quality, and meet applicable legal obligations.

8.2 Data Security

All transactions and personal data are kept secure using SSL encryption technology. Members' data is not sold or rented to third parties.

moharaz believes that gambling should be a form of entertainment, not a source of income. moharaz provides various tools to help ensure members' wellbeing and financial safety.

To learn more about keeping gambling under control, preventing problem gambling, and how to get help, please read our Responsible Gambling Guide.

9.1 Self-Restriction Tools

• Deposit Limits: Daily, weekly, or monthly deposit limits can be set.
• Loss Limits: A maximum loss limit for a set period can be set.
• Session Time Limits: A maximum playing time per session can be set.
• Self-Exclusion: You can exclude yourself from the site for a set period or permanently.

9.2 Protection of Minors

moharaz strictly enforces the 21+ age limit. If there are minors in the household, parental control software should be used to prevent them from accessing this site on their devices.

moharaz always strives to maintain the quality of its services. However, moharaz will not be held liable in the following circumstances:

• If the service is temporarily unavailable due to internet disconnection or technical failure.
• If loss occurs due to a problem with the member's device or software.
• If there is a delay or loss due to a fault with a third-party payment service.
• If the service is disrupted due to circumstances beyond control (force majeure) such as natural disasters or government orders.
• If any loss occurs due to the member's own negligence or failure to comply with the terms.

10.1 Intellectual Property

All content, design, software, and trademarks on the site are owned by moharaz or the relevant licensor. Copying or using them without permission is prohibited.

If a member has a complaint about any matter, they must first contact the moharaz support team directly. Our support team provides service in both Bengali and English, seven days a week, twenty-four hours a day via live chat and email.

11.1 How to Submit a Complaint

When submitting a complaint, the account details, description of the issue, relevant dates and times, and details of the transaction involved must be included. Resolution of the issue may take some time.

11.2 Answers to Common Questions

For answers to common questions about payments, bonuses, or gaming, please visit our FAQ section — many common issues are addressed there.

moharaz reserves the right to partially or fully amend these terms and conditions at any time. A notice will be published on the site for significant changes. If a member continues to use the site after any changes, they will be considered to have accepted the new terms and conditions.

12.1 Severability of Terms

If any provision of these terms and conditions is found to be invalid, the remaining provisions will remain fully in effect. No one has the right to cancel these terms and conditions; only moharaz may amend them.

12.2 Entire Agreement

These terms and conditions, the privacy policy, and any other policies published on the site together form the entire agreement between the member and moharaz. Any promise made previously, whether verbally or in writing, that is not included in these terms and conditions will not be considered valid.

12.3 Contact

If you have any questions about these terms and conditions or would like to learn more about us, visit our About Us page or contact the support team directly. You can also reach us by email: [email protected]